Silverdale Transmission Reviews

5

As usual the service from check in to drive away was very professional. That’s why I always trust Silverdale Transmissions to take the best care of my 2012 Ford Explorer. I will be a return customer!!

Exactly what we like to hear...returning customer. Thanks Tom for the 5 star review!

- Silverdale Transmissions & Automotive
5

The gentleman at Silverdale transmission are very courteous and make sure to do the job right the first time. It's refreshing that they won't try to do a job that they don't feel qualified to do instead of just taking your money. Instead, they encouraged me to find a specialty shop. My RV is imported from Japan and had the wrong belts on it. I had no part numbers available. They tried 9 different belts on my imported RV and got it exactly right in a short time. I will definitely be going to them in the future. Great work, guys!

Thanks Peter for the wonderful compliments regarding our team of experts at Silverdale Transmissions and Automotive.

- Silverdale Transmissions & Automotive
5

This shop was quick to get me in the next day I called. Kept me informed of what was going on with my truck. Then after a through inspection they found no glaring problems with my truck so they put it back together and called me and said come pick it up. All on the next day. Their lot was pretty busy as it always is.

Communication is key to a great customer experience. Happy we exceeded your expectations.

- Silverdale Transmissions & Automotive
5

Great customer service! Service was fast and easy.

Thanks Jason for your feedback as we strive for - FIRST IN CUSTOMER SERVICE AND SATISFACTION.

- Silverdale Transmissions & Automotive
5

Thank you so much. My car had a issue that was not simple. Mike did not give up and followed through with great work. Give them a chance and they will make it right. Thanks for making that idiot light go off.

You are correct in that our owner, Mike Hasting, does not give up. He is extremly determined in finding the exact cause of those annoying lights and noises. On behalf of Silverdale Transmissions and Automotive thanks for the excellent review.

- Silverdale Transmissions & Automotive
4

Really good service

Dan, I'm glad you were pleased with the service our team provided you. Let us know if there is anything we could do better to earn 5 stars from you next time. Take care!

- Silverdale Transmissions & Automotive
3

I was quite surprised at the amount charged for the services especially for the running light bulb replacement which was supposed to have been completed the time before this visit. I was told to just drop in some time and it would only take a few minutes. Also front counter clerk was wearing no mask. I inquired what was the mask policy and he advised the ear latch had broken. Not one employee was wearing a mask. I was a longtime customer......was being the operative word. The former ladies were much better at Customer Service.

Susan, I am sorry to hear of your latest experience as you have been a loyal customer of ours. I can assure you Silverdale Transmissions & Automotive is taking the COVID pandemic very seriously and taking the recommended precautions.

- Silverdale Transmissions & Automotive
5

New customer and will be for lifetime!! Outstanding service from Paul and his team. My 2006 Sierra Denali needed a few repairs and the team at Silverdale Transmission did a fantastic job. Highly recommend!!

Thank you so much for your review Jared! We appreciate you putting your trust in us - it means a lot!

- Silverdale Transmissions & Automotive
5

Fast friendly service!! No attempts to upsell, just good solid information and recommendations. Will absolutely be a returning customer.

Thanks for trusting Silverdale Transmissions & Automotive with your vehicle and for recommending us to others.

- Silverdale Transmissions & Automotive
5

I am so pleased with the professional and courtesy of your staff. Top notch service.

Toni, our team has been at this for a long time and we do our best to provide excellent service to our customers. Thank you for your business!

- Silverdale Transmissions & Automotive
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