They did a thorough job, but I was not informed prior to the inspection that a $117 charge would be expect to be paid at the end of the examination. I think they should be a little more forthcoming about this charge before the exam is done.
Michael, thanks for taking the time to leave us a review. We are glad that we were able to take care of your automotive needs. As for the diagnostic charge, this is a standard charge for the state of the art equipment we have available to help save our customers time and money. Our policy is for Service Advisors to explain our diagnostic process, share the cost and get customer approval. Your review has provided me an opportunity to remind our staff of our procedures so we can continue providing honest and ethical service which we have been known for over 25 years. Take care and be safe!
- Silverdale Transmissions & Automotive